You must speak to a Transportation specialist prior to placing a deposit to ensure dates of requested service will be feasible with our schedule. 

How Will I be contacted during the trip?

1 day prior to your prospective pick-up date, we will reach out to you via text message to let you know our estimated time of arrival. Please include all numbers on this forum that you want to be included in the text message group chain. 

Payment Options:

$200 deposit is due to lock in booking. All deposits are NONREFUNDABLE.

To place the deposit, you must add this form to your cart and check out directly on the website. For the deposit, we only accept credit cards. The remainder is due on delivery.

We accept the following methods for  the remaining balance:

Venmo: @aretetransport | Cashapp: $aretedogsupply

| Zelle: [email protected] | Credit Card 

Insurance:

We provide $1000 of complimentary insurance per transport. You can purchase additional insurance for your pet during their travel.

For the additional insurance to be applicable, we need a USDA Health Certificate issued within 10 days of pick-up from a licensed vet.

All insurance must be paid at booking and is separate from the transport charge.

Vehichle & Crate:

We transport passengers in minivans. During transit, there is 24/7 driver care and a climate-controlled environment. Typically, all passengers ride in kennels for added safety. (We provide all kennels for your use during transit.)

Requirements:
All passengers are responsible to have a Valid USDA Health Certificate or a record of vaccinations.

 Food for the trip must be in a resealable bag.

By booking, you agree to the following terms & conditions, which can be found by clicking here.  

 Luggage Policy:

We allow one small personal item. We are limited on cargo space.  The bag must be resealable. 

Your personal item like a backpack or small handbag must fit in our luggage area. Dimensions should not exceed 18 x 14 x 8 inches (45 x 35 x 20 cm).

* Disclaimer we do run 24/7 with a team of two drivers.

 We do occasionally have to make pick up/ drop offs during late night or early morning. We will give you as much notice on our arrival time as we can. Please ensure both Shipping and Receiving parties are aware of our operational methods.