The Nokia 2.4 smartphone runs up to 2 days with the 4500mAh AI-assisted Adaptive Battery, takes detailed night shots with AI imaging, and unlocks easily with your fingerprint or a glance. Bring great stories to life with the impressive 6.5-inch HD+ 20:9 screen. Plus, it's ready for Android 11 and beyond so you can look forward to two years of Android upgrades and three years of monthly security updates. If your item is having issues connecting to your mobile network or receiving calls, please contact your carrier for assistance with network connections. This product only works with GSM mobile networks. This product will not work with Verizon. This device uses a nano SIM card. If you do not have a nano SIM card or your current SIM card does not fit this product, please contact your carrier for further assistance in getting a new SIM card. If you experience any software issues with your product such as freezing or power issues, please connect your product to a charger and perform a software reset on your product.