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Fortinet FortiCare Essential Support

Fortinet FortiCare Essential Support is designed to provide comprehensive support for FortiGate models 9x and below, as well as low-end FortiWifi devices. This base-level service ensures that your devices receive the necessary technical assistance to maintain optimal performance. With a focus on devices requiring limited support, FortiCare Essential offers reliable and efficient solutions to critical and non-critical issues.

Key Features and Benefits

FortiCare Essential comes with a range of features that enhance the dependability and usability of your devices. Firmware updates are included, helping you to address any unforeseen mishaps with ease. The service offers a 1-year duration, ensuring maximum dependability and accurate results. This support package is tailored to devices that can tolerate next-business-day, web-only response times, making it ideal for organizations with a lower support requirement.

Support Details and RMA Process

Under FortiCare Essential, you can expect return-and-replace RMA service, providing a hassle-free experience in case of hardware issues. The service is specifically designed for devices that require a limited amount of support, ensuring that your team can focus on core business activities without worrying about technical hiccups. With FortiCare Essential, you can rest assured that your devices are in capable hands, ready to tackle any challenges that come your way.