Comfort First Extreme Networks Extremeworks Managed Services Responseplus - Extended Service - 1 Year - Service - Ends Soon [eTGxbWiX]

ExtremeWorks Managed Services ResponsePLUS - AHR offerings provides continuous proactive remote network monitoring, incident and problem management, proactive change and configuration management technical support, Operational Software updates and upgrades and advanced parts replacement for Covered Products (as defined herein) according to particular levels of purchase. In addition customers are entitled to the Extreme Networks Managed Services Gateway for real time access to network health, performance and security issues, saved configurations, an inventory database, and standardized network reports. A designated managed services account manager will be assigned and scheduled review sessions held. The ExtremeWorks Managed Services ResponsePLUS - AHR service is designed to identify potentially critical network situations and take actions before they become business disruptions.

Network and device events are detected and collected via the remote monitoring process are evaluated, correlated and presented to a team of Network Operations Center (NOC) support engineers who are specifically assigned to evaluate and take action to restore normal service operations. (Installing Operational Software update or upgrade, arranging for parts replacement, apply configuration setting, etc.)

• Keeps your system optimally maintained with a predictable total cost of ownership
• Features email support service for dependable efficiency with peace of mind
• Service depot offers fast, reliable and cost-effective response
• Parts service characteristics for better usability and increased efficiency
• Next Business Day - Advance Parts Replacement service response time for timely completion with increased dependability
• 1 Year service duration to ensure maximum productivity and deliver timely results